Richard M Vla

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Verified Reviewer
| map-marker Montgomery, Alabama

Not easy to get money

InboxDollars - Not easy to get money
Don't know try to cash out to my PayPal account every thing is correct and still no payout try to get help and no responds
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Pros:
  • Make extra money
  • Paypal
  • Earn rewards for surveys and reading emails
Cons:
  • Has issues with redemptions
  • Shitty contact info

Preferred solution: Let the company propose a solution

User's recommendation: Don't remind the inbox dollars for future coustomers fake money

Victoria I Xym

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Verified Reviewer
| map-marker Piscataway Township, New Jersey

Finally replied today after many times of trying. Now they are checking if my info is correct. They should be tracking it right?

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I finished a game and reached level. I havent seen it on my account at all. I have emailed several times. Finally today they replied asking for all info. I sent all I had. Also this is *** me off. I had received a 15 dollar Starbucks gift card. I tried to use it but barcode didnt work. I emailed about it so many times. Sent pictures. Not one mention of it at all. I did my part in playing and finishing. They need to send me another e-gift card to replace it. Thank you.
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Loss:
$40

Preferred solution: My25 dollars for finishing a game. Dice dreams. Level 17. I reached 24. Was fun Plus 15 dollar e-gift card they sent the barcode did not work. I would like a new one to replace it.

User's recommendation: Itโ€™s good. I enjoy it. But keep on too if them.

1 comment
Victoria I Xym

Hello. Thank you for inquiring about my situation.

Yes they refunded me for star bucks 15 dollars and rewarded me what they owed. Now I finished another game and does not show pending on activity ledger. I emailed them.

So I will see their response. Think you.

Kenneth L Kcu

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Verified Reviewer

Never received payment

My complaint is the same complaint I said before I requested of $60 payment on a Visa card and I never received it and this is the first time it happened but every time I call Inbox Dollars to talk to somebody personally about this situation I can't get in touch with anyone so my next question is can you leave a phone number where I can call somebody direct because the other number said that that number is not in working order and will I ever receive my $60 payment that I requested off my account
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Loss:
$60

Preferred solution: Full refund

Kevin C Wzd

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Redemption from INBOX DOLLARS

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Over a month since I submitted a 15 dollar request for Walmart gift card. ( I had 15.75) .never go ! I've contacted "customer service " and get some run around. No problems with Swagbucksd
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Loss:
$15
Pros:
  • Good survey site
Cons:
  • Inboxdollars stinks

Preferred solution: Full refund

Michael H Cgg

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Verified Reviewer

Update phone number

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I cannot redeem rewards because I have a different number than the one on my account and I need to change it
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Preferred solution: Phone number changed

Judy M Uab

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Verified Reviewer
| map-marker Lowmansville, Kentucky

Will not process my credit to cash out. The word "Processing" buffers continuously.

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When I've tried MANY TIMES to cash out it will not do so. I've tried PayPal, Walmart and others. I even changed my password in case that was the problem. Still will not credit me.
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Pros:
  • Make some extra cash
Cons:
  • Has issues with redemptions
Terri K Kkx

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Verified Reviewer
| map-marker Miami, Florida

They never pay you what you have earned

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I would have gladly given this site 5 stars a few weeks back but not now. I received an email that told me I had made enough earnings to redeem them for cash on my PayPal or for gift cards.

I have followed every single detail to redeem them and it never let's me redeem any of them. The site will tell you to follow the directions and when you do and it says it confirmed and verified your PayPal account it does nothing after that. It says continue and once you hit continue nothing else ever happens it just makes you start all over again. They never let you redeem anything I have tried to redeem PayPal and several of there gift cards for it to continually do the same thing.

I was so disappointed I was really enjoying going to the inbox site every morning to see what they had in store for that day. I thought after reading all the reviews and being recommended to your site that this was going to be legit. I have put in customer service tickets and you don't even get a response from that they never have said we have your customer service ticket and we are working on resolving your problem. They don't get the tickets.

I also was given a phone number here at pissed customer and that number is not a working number. No customer service to speak of no one to send an email to. This sites customer service is non existent. If anyone who reads this has any way to resolve anything with this company I would love to hear from you.

CUSTOMER SERVICE IS EVERYTHING. Please Inbox dollars don't lie just remove your site because it seems after several weeks of trying to redeem and contact your company , your not legit quit wasting peoples time and efforts.

View full review
Loss:
$35
Cons:
  • Not a legit company it seems
  • Not being paid by the company
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Absolutely no CUSTOMER SERVICE to speak of youll never make a dime your able to redeem

Michael P Yxm

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Verified Reviewer

Need to change number

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Preferred solution: My number changed so i can cash out.

Heather E Zpt

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Verified Reviewer

Gift card issue

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I requested a $50 Walmart gift card 10 days ago and have still not received it. I received the initial email stating that it was being processed but nothing further after that. I have never had this problem before but I've almost always just gotten the $10 gift cards. Can we please get this sent to me? Thank you!
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Nancy B Jok

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Verified Reviewer
| map-marker Placentia, California

Cannot retrieve my reward

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Twice I have contacted your site to retrieve my Virtual Master Card for $50.00 and twice you have responded with directions to set up a redemption code number. But nothing works. This system is the worst system. I have always been happy in the past with this site, but I will never request a Virtual Gift card again. I just lost all my work I put into obtaining this card.
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Loss:
$50

Preferred solution: Full refund

1 comment
Nancy B Jok

I am just going to take my $50.00 Virtual card a loss. Because I cannot get it to work.

I am still happy with InBox because they have always been fair to me in the past. They are a great site.

Justin N Dzl

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Verified Reviewer

I haven't received my Amazon 30.00 visa card

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InboxDollars - I haven't received my Amazon 30.00 visa card
InboxDollars - I haven't received my Amazon 30.00 visa card - Image 2
I received an email saying congrats on redemption of your $30 Amazon GC, redeem here. I go to redeem it and it says the link has expired, to get a new link click the link below. However there is no link below. I need that link so I can redeem for my gift card.
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Loss:
$30
Pros:
  • Making extra money completing surveys
  • Extra cash
Cons:
  • No live customer service workers online
  • Inability to receive rewards payment
  • No customer service

Preferred solution: Full refund

User's recommendation: Fix the way the email is set up and has a link and doesnโ€™t expireโ€ฆ

Vic E Wfz
map-marker Cambria, Illinois

To change my phone number

I can't cashout my inbox dollars due to the fact I need to change my phone number in my account so could you please help me do so
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Syvetta O

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Verified Reviewer

Trying to get my money

InboxDollars - Trying to get my money
I try to cash out and it's not letting me do so I put in all mu passwords and nothing please fix the problem and a phone number that's work not fair if we can't talk to you don't like texting I'm grown women who like to Conduct my business over the phone not by text so please call or give me a working number
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Loss:
$40
Pros:
  • Problems with sign in after payout or redeeming my earnings

Preferred solution: I would like my money

Kenneth A Srz

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Verified Reviewer

Verify my identity to redeem my payment

I can't get email to my phone number 773827**** I need to verify my identity to redeem my payment this is not okay
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Preferred solution: I want to verify

peggy W Bkz
map-marker Covington, Georgia

Feel ripped off

I tediously did surveys. But, I'm having a problem getting paid. I keep having to enter password over and over again
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User's recommendation: no recommendations right now

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