Donald M Eqg

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Verified Reviewer

Payments

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Inboxdollars was a great site no there holding my winnings. I know yall got 200 for me it don't take that long. I already had to wait ten days to see the money

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Loss:
$200
Joan C Efw

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Verified Reviewer

Did enough surveys to hv 80.00+

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I decided to get a 30-dollar Dunkin Donuts card and a 50-dollar virtual Mastercard. The Dunkin card worked fine.

I have tried to use the 50-dollar card, and every time I enter the number, it says it is an invalid card. It is in my email and the number is correct. I feel they don't care about a Dunkin Donuts card but I feel the other card is a total scam. My niece, an attorney, advised me to put the issue on Facebook.

I literally spent many hours doing surveys, yet they basically used me and didn't pay or follow through.

Be careful using this app! It's not fair.

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Pros:
  • Very easy to earn prizes
Cons:
  • I initially did not think there were any until i did not get the larger card it just seems shady to me

Preferred solution: I want my 50.00 Mastercard, one that is VALID

Kimlee S Cmh

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Verified Reviewer

Will not pay me

I have not been paid. The screen won't show my money balance is stuck on 8.66.

Please help. I would like my money for every survey I've done, but they don't pay when finished. I really need my earned money. Why don't you people pay attention to your website?

This is not the first time either. Please, pay me.

I've worked hard and provided honest answers. I should have been paid.

View full review
Loss:
$55
Cons:
  • Same

Preferred solution: Full refund

User's recommendation: They suck

Jamel C Tme

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Verified Reviewer

Never pay on time

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Still haven't been paid for surveys I dislike this company they even forcing me to write more than I want to write

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Loss:
$10
Cons:
  • Cons

Preferred solution: Full refund

User's recommendation: I don't recommend

DrT C

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Verified Reviewer

Update Phone Number

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Troy Callicoatte, please help me update my phone number on my account with you. It is 318*****. This request has been sent at least ten times.

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Loss:
$35
Cons:
  • Everything about it do not waste your time

Preferred solution: Better service and stop keeping people from their money

User's recommendation: Company does not honor their obligations

Martin H Vmh

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Verified Reviewer

Dude I have been waiting too long for my PayPal reward to come in

Man, I've been using Inbox for I don't know how long, maybe over a month, but there's no reason why I should have to wait a month, half a month, or two to three weeks. It doesn't matter.

I should not have to wait an additional 10 days for my reward to come in on my PayPal. There should be no reason for that. Moreover, I can't get a hold of anybody to figure out what's going on. They simply post about how it only takes three business days, which should be the standard for any kind of transaction aside from a debit to debit.

All I'm saying is, I have three different rewards that I'm waiting on. I did one relatively recently and the other ones have been past the three, four, or five—I don't know how long it's been—days. I know it's been over three days, and it's heading towards the 10-day mark. I still can't get in touch with anybody, and all they do is tell me to be patient.

I've been patient. Now, it's your turn to credit me for playing. There needs to be a different way of going about getting your rewards from PayPal or something. They need to let you get a debit card, perhaps a personal Visa debit card or MasterCard.

It doesn't matter which one, just as long as I can do that. Just like the Vanilla at the gas station, at the Sunoco, at Walmart, at Target for your little socks and shoes for the kid that you found and adopted outside the store.

Whatever you have going on, all I know is I need my money. I put money into this thing and I want my money back.

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Cons:
  • To long of waiting period

Preferred solution: I just want my money to get sent

User's recommendation: If you think slow and steady wins the race you're living in the past if you ain't first your last

DrT C

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Verified Reviewer

Update Phone Number

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Troy Callicoatte, please help me update my phone number in my account with you. It is 318-626-****.

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Loss:
$20
Cons:
  • Almost everything involved with the app

Preferred solution: Full refund

rty l

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Verified Reviewer

They've been ignoring my help requests for eight-plus months

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inbox dollars had an offer where one could buy a certain number of bottles of water and get reimbursed for the purchase. I did this during the spring of '24 and haven't heard a word back.

I've created two help tickets with no reply (except for the first auto-reply 'we received your ticket'). they promise to resolve or answer with 30 days. their pages don't perform as promised - the ticket lookup page has no space in which one can enter a ticket number. the contact us page has directions about how to fill out a ticket request form but no email address or phone number.

of course their email search isn't organized in a way that allows me to find the offer I completed, but they want some kind of transaction number in order to investigate the issue.

if you can find enough reasons to be a member (esp if you like online games), make sure you keep clear records of everything you do. don't delete any of their emails (keep them in a special folder or something, to keep them out of the way until they try to screw you over).

be sure to read all the fine print of every offer and follow all directions carefully. kind of takes all the fun out of it, right?

View full review
Loss:
$60
Pros:
  • Minimal part of their activities can earn stuff for free
Cons:
  • Must play games for many many hours to earn points
  • Reject very legible receipts submitted for points
  • No email or phone customer service

Preferred solution: Full refund

User's recommendation: see above comments

Joan C Efw

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Verified Reviewer

I am unable to use my reward

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I chose a virtual Mastercard as my reward and still have not received the email with my card information. Also, not having a customer service number sucks.

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Loss:
$50

Preferred solution: The virtual Mastercard

Valerie F Wvr

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Verified Reviewer

Paying for game

I'm up three levels where the game has not paid, and it wouldn't. I went past the bonus trigger multiple times, trying numerous ways to get a hold of these people, but nothing.

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Loss:
$300

Preferred solution: My updated game and all the money I'm owed I'm owed for four rooms

Dominic87ray

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Verified Reviewer

Awesome.

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They are amazing and their payouts are awesome, but it does take time for them to payout. However, it's very much worth the wait. I recommend it to everyone.

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Pros:
  • Payout
  • Games
Cons:
  • Payouts take too long

User's recommendation: Be like Nike and just do it!

Kathy H Gxq

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Verified Reviewer
| map-marker Voorhees Township, New Jersey

ERROR Messages on there part

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InboxDollars - ERROR Messages on there part

I've been with inboxDollars f I r alot of years.all of a sudden problems with there website could not be loaded. Due to net error SSL protocol error.

I've been 2 days now trying to learn what I can do. Google says inboxdollars is unsecured website. It's there fault. Not .mine.

I'm aggravated. Because I really loved that website.

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User's recommendation: I highly recommended, but cashout at small amounts.

Kevin H Cqo

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Verified Reviewer

Virtual card

Where is my card? I just cashed out and I don't see anything. I was just trying to see how long it takes.

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Preferred solution: Deliver product or service ordered

PattyandKendall H

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Verified Reviewer

I need to change my email address

The email address on my profile is tazzy4u@***.net, I havent had that email for several years now

My current email address is:

kphallison@***.com

Can you please fix this?

This still hasnt been resolved, if you want to do a whole new account you cant unless you sign up with a new phone number and address also

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Pros:
  • You can make a bit of money

Preferred solution: Just for them to change my email address on my current account

Heidi W Uke

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Verified Reviewer

I’m owed a $10 gift card; customer service nonexistent

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InboxDollars - I’m owed a $10 gift card; customer service nonexistent
InboxDollars - I’m owed a $10 gift card; customer service nonexistent - Image 2

A week ago, I received an email with a $10 Walmart gift card from InboxDollars for my completion of multiple surveys. Yesterday, while shopping at Walmart.com, I tried to access the code needed to redeem the Walmart gift card.

However, when I click the link that sends me to InboxDollars to access the gift card code, the web site indicates that the link for the gift card code is expired. How can that be? I only received it a week ago and have not had a chance to use it at Walmart.com until yesterday. Furthermore, on the page telling me the gift card redemption link is expired, the InboxDollars website tells me to click here to have an email with a new gift card code sent to me.

However, when I touch click here, which is presumably a hyperlink, absolutely NOTHING happens. The words click here have no link attached.

My attempts to reach anyone at InboxDollars via email have resulted in automated responses from bots or unable to deliver messages from my email provider. Furthermore, the phone number for InboxDollars customer support is now a disconnected number!

I am beyond frustrated that I'm unable to use - or even ACCESS - the pathetic $10 Walmart gift card that I rightfully earned. I've never had the gift cards from InboxDollars expire before - especially after only SIX DAYS!

I've been using InboxDollars on and off for several years. This is the first big issue I've had with nonpayment of a gift card. Ive always had problems with their website quality and with surveys buffering and failing. Ive had surveys not credit my InboxDollars account a measly 25 or 50 cents after Ive completed a long survey.

However, when that has happened in the past, I was able to contact someone at InboxDollars. I would email the help desk and send them screenshots of proof of survey completion. The situation was almost always resolved, and the money was put into my account.

It appears that InboxDollars has gotten even shadier over time.

Again, when I attempt to get the code for my earned gift card by pressing the get code link in the email from InboxDollars, Im brought to a page that says my gift card link is EXPIRED. On that page, there is a message that says click here to receive a new link for the gift card.

When I press click here as directed, to get a new link to the gift card, nothing happens. The words click here seem to be regular text with no hyperlink.

View full review
Loss:
$10
Pros:
  • You can make up to four bucks for completing a survey
  • Rarely
Cons:
  • You cant get ahold of anyone
  • Customer service and redemption issues are a huge struggle
  • Customer service is nonexistent

Preferred solution: I would like a new $10 Walmart gift card to replace the one with an “expired” code. It “expired” after 6 days, even though I never got a chance to use it. My attempts to receive a new gift card code from InboxDollars have gotten me nowhere!

User's recommendation: Proceed cautiously; you may not receive payment