Lyn L Hnn

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Verified Reviewer

Webpage not available

I have $232.50 available, but when I try to get a card, the webpage is not available. It says 'connection refused'. I tried to use my phone and tablet.

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Preferred solution: Full refund

Kristin G Qli

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Verified Reviewer

How do I link PayPal to my chiicard and set it up to withdraw my money from my account

InboxDollars - How do I link PayPal to my chiicard and set it up to withdraw my money...
InboxDollars - How do I link PayPal to my chiicard and set it up to withdraw my... - Image 2

Can't understand how to set up and retrieve my cash off of the because I need to get my money and I need to link the PayPal to my chime card

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Loss:
$100
Pros:
  • Get money faster

Preferred solution: Cssh

Resolved
Cara B Meo

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Verified Reviewer

Resolved: Won't verify new phone and pay.out!!

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InboxDollars - Won't verify new phone and pay.out!!
Updated by user Nov 01, 2024

Company fixed the issue and I have been provided with apology.

Original review Oct 02, 2024
I have always given Inboxdollars 5 stars until now. My phone number recently changed and needed to be verified with Persona.

It took over a month before they accepted any of the many pictures I submitted of my driver's license, denying them all. Then, after 30 days of complaining to Inboxdollars, I was finally verified with Persona. Now, having submitted another 10 or so help tickets including a screenshot of the verification from Persona, Inboxdollars is still sending me responses to my messages saying I need to be verified. I'm very disappointed with Inboxdollars!

And this is all happening because my phone number was changed. I'm only asking for them to text my new number and verify it's me so I can get my $53 incentive.

If I don't get satisfaction so I can continue to use Inboxdollars, which I loved so much before, I'm going to leave the negative reviews they deserve everywhere I can find. Inboxdollars, you need to make this right, right now!
View full review
Loss:
$53
Pros:
  • Used to pay before i changed my phone number
Cons:
  • Made me verify my dl which has nothing to do with my account

Preferred solution: Deliver product or service ordered

Dwana M Nzm

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Verified Reviewer

Because I never can get in touch with y'all.It's the secret, all this in our bang.It's say

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InboxDollars - Because I never can get in touch with y'all.It's the secret, all this in...

I've been contacting you repeatedly to try to change my phone number, my email, and another account associated with me. They've merged them together, and nobody has answered me yet.

So, could someone contact me back at LeftyLove69@***.com? Please, I need help with my account and perhaps my ratings will change.

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Pros:
  • Information changed
Cons:
  • App wont let me

Preferred solution: My information changed so I can play game scan receipt and redeem

User's recommendation: To keep doing the app, but I need my information change

Breeka

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Verified Reviewer

No response

InboxDollars - No response

Inbox Dollars responded quickly to my ticket to submit proof of game completion. Once I submitted all proof, they only credited me for the lower value goals.

I finished a higher paying goal they didn't credit and now, they're not responding. They do not want to pay what is owed.

I have spent a lot of time on this game and provided all the proof, yet I'm not sure why I am being ignored. They owe me the rest of the amount for goals completed.

View full review
Loss:
$350

Preferred solution: Full refund

Greidys Grj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Washington, Georgia

Email

InboxDollars - Email
Contains 1 confidential file for company representatives

How do I get my email to work on inbox dollars? It won't allow me to login with my new email account.

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Jay C Gus

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Verified Reviewer

No customer service

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InboxDollars - No customer service
InboxDollars - No customer service - Image 2
InboxDollars - No customer service - Image 3

I lost my mobile phone associated with my InboxDollars account and is requesting to get a mail to update it InboxDollars sent a mail for verification and after completing it no news was heard from them please Id love to withdraw my earnings there

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Loss:
$60
Pros:
  • Non
Cons:
  • No customer service

Preferred solution: My money on the InboxDollars

User's recommendation: Run away

Caetrina T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Trying to use my virtual prepaid Mastercard on Amazon for $30 and a message keeps saying card number is not correct even though it is correct.

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InboxDollars - Trying to use my virtual prepaid Mastercard on Amazon for $30 and a...
InboxDollars - Trying to use my virtual prepaid Mastercard on Amazon for $30... - Image 2
Contains 1 confidential file for company representatives

I have been trying to redeem this Virtual Prepaid Mastercard to use towards a purchase on Amazon so I can send my sister a birthday gift. I am putting the exact number that is written on the Virtual Card and have tried it several times.

It doesn't work. The information on Amazon says that the card number is not correct.

View full review
Loss:
$30
Pros:
  • I have the virtual prepaid card
Cons:
  • Can not redeem rewards

Preferred solution: Full refund

Matt T Wio

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Verified Reviewer
| map-marker Royse City, Texas

Need to update my phone number were I can cash out my winnings

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InboxDollars - Need to update my phone number were I can cash out my winnings
Updated by user Oct 23, 2024

Nuttin yet still waiting hopefully I'll hear from him very soon

Original review Oct 23, 2024
I love playing with y'all at InboxDollars and y'all do cash out but I'm highly upset right now because I have asked y'all multiple times for a couple weeks could I update my phone number and nobody has messaged me back or email me back yet telling me to do that I have $350 worth of winnings and I cannot cash them out because y'all won't let me update my phone number at the moment could somebody please hit me up ASAP I ain't leaving a review like this but I'm highly upset 30 days is way too long to get back at one of your loyal customers or loyal members...!
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Preferred solution: Just need to update my phone number that's it we're I can cash out winnings..!

User's recommendation: Yeah I would recommend them but just make sure you got your phone number right or you won't be able to cash out I promise and you won't hear nothing from nobody like you don't exist for 30 plus days probably and that'll really upset you

Bryan W Zcm

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Verified Reviewer

Non credit to account, multiple times

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InboxDollars - Non credit to account, multiple times
InboxDollars - Non credit to account, multiple times - Image 2

Pretty much every time I've reached the point in a game offer where it starts paying actual money to make it worth it, the game conveniently stops tracking. Customer 'support' is a joke.

They can manually credit an account, as I managed to get it done once. However, all they do is send an automated email with a generic reply, instructing to resubmit the ticket. If you do, you'll get the exact same email, directing you to contact support. I've put hours into Royal Match, and finally reached the point where it was paying off, only for the game to stop tracking.

This has happened many times.

I honestly think it's deliberately done. But 'support' is a joke, and not even a funny one.

View full review
Loss:
$200
Cons:
  • Feel like they assume and try to make it look like your lying
  • No customer service
  • Refusal to credit account after offer completion

Preferred solution: Full refund

Ekene D Ldx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Niamey, Niamey

My account is deactivated and restricted

Nearly two years ago I was in the US when joined and registered ..then relocated to my place in Nigeria for one of my relative burial which I wrote to the inbox dollars team concerning my account being reinstated, finally when I reached my hometown I logged in to my inbox dollars account using a VPN because it can't be accessed without being a usa citizen or in the territory, I had funds and earnings inside my account which I tried to withdraw but the phone number which I wanted to receive the email code wasn't responding (us phone number) so I was flagged immediately..

I accessed the customer support link to tell them am the real owner by sending pictures of my driving licence and government ID'S they ignored me up till today I can't access my account not alone withdrawing my funds and earnings.

I need my account reinstated back please.

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KStafford S

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Verified Reviewer

Not in My box $$$

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InboxDollars - Not in My box $$$

All these advertisements for Inbox Dollars claim that you will be able to get money for games, surveys, etc. Yet, what you're not told is you will probably most likely not qualify for the surveys worth your time!

The amount received for games is extremely low! It takes more time than it's worth to make $15 before you can redeem it. Albeit, you do receive $5 at sign-up. It's a joke!

After the $15 was reached, I redeemed it to PayPal.

It says it could take 2-3 days but it could be up to 10 days! I've been waiting for 12 days and customer service only says to continue waiting!

View full review
Loss:
$15
Pros:
  • Multiple games to choose from
Cons:
  • Waste of time when there is zero customer service
  • Time consuming and unresponsive to some issues
  • Have not paid me what i earned

Preferred solution: The $$ I've redeemed

User's recommendation: DON'T waste your time

shirley c Aja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need help

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I've been with InboxDollars forever and I love it. My problem is I've been playing the 'Love Water' game for money and it stopped paying for some reason. It still owes me.

View full review
Pros:
  • Really pay money

Preferred solution: Answer

Jenny C Dfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They ripped me off

InboxDollars - They ripped me off
InboxDollars - They ripped me off - Image 2

I have met certain levels within the required time. They owe me 140 dollars, plus what I spent on in-app purchases, and I met that bonus.

However, they did not credit me. I emailed them, but received no response.

View full review
Loss:
$170
Pros:
  • You do earn money
Cons:
  • Customer service and they skip the bonuses you earn

Preferred solution: My credited money

Valerie F Wvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bradenton, Florida

I'm getting no credit for my game I need your help

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Been trying to get a hold of InboxDollars no way to get a hold of them I am three levels up on my game with no pay

View full review
shirley c Aja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pensacola, Florida

Need help

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I don't know how to connect inboxdollars and I need help. I love inbox by the was , I am on there everyday and I been a member for years. No plans to stop.

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User's recommendation: Try inbox dollars and hang in there and don't be quick to judge. I've made a lot of extra dollars over the years.

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