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I didn't receive my payment and my account was deactivated without my permission.

InboxDollars - I didn't receive my payment and my account was deactivated without my permission.
InboxDollars - I didn't receive my payment and my account was deactivated without my permission.
Today on December 4th, 2020, I contacted the customer support on Inbox dollars. I had contacted them asking when will I receive my $50 pay out because I cashed out and it's been a week and I still have not received my payment. So I asked them how much longer. After I was done I went back to my Inbox dollars, and I was signed out. I tried to log back in and it said deactivated account. I never gave them permission not nor do that because I have $12.67 in the account and that is not including the $50 I didn't receive. All I wanted was what I was owed, and they deactivated my account without my permission.

User's recommendation: This is a scam for Inbox dollars to make money. I would not ever download or use that app.

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5 comments
#2066389

Me too it's been 4 months since I've been trying to get my payment and I got deactivated after they identified me

#2014430

My account was also deactivated, and they have never paid me the $150.00 I requested.

#2010459

Yup. Same

#1979498

My account has been deactivated as well as of Feb 3rd. No reason at all.

#1977471

This just happened to me too. My account was deactivated and I have $30 in my account. I beyond furious right now.

View more comments (4)
ID
#2321339 Review #2321339 is a subjective opinion of poster.
Product
Inboxdollars Account
Pros
  • Play games and scratch offs
Cons
  • All lies a waste of time
  • Having my account deactivated
  • Cant really contact a live person
Loss
$63
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Non payment

Why did y'all deactivate my account instead of pay me!? I took the time to get the money up for a payment and that's how you are gonna do it?? That's some crazy bs!!
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ID
#4017103 Review #4017103 is a subjective opinion of poster.
Location
Spokane, Washington

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New Reviewer

That phone number don't even work

I tried to call the number 2 times and It jus was a busy signal. What's the real number to that place
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ID
#4017058 Review #4017058 is a subjective opinion of poster.
Location
Spokane, Washington

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Verified Reviewer
New Reviewer

My Account Dectiactived

My account was dectivated for no reason. I completed my surveys and I report missing money for my account because I was not awarded for completing my surveys. Please recactivated my account.
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ID
#4016769 Review #4016769 is a subjective opinion of poster.
Loss
$361
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Can't log in

I can't login says new password ,but when I do tells me email already in use.of coarse it is.i trying My old passwords to no avail
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ID
#4016325 Review #4016325 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Payment request not going through

I have tried to collect my money that I have earned from inbox apps. Is says I have accumulated over $50. Everytime I try getting cash or award cards it wants to send me a pen to my phone. The number on profile is not my number and I dont have access to it. I have tried atleast 4 times on line filling out tickets. I have even called to change it but it is still my old number. My new number is 618-841-****.

User's recommendation: Be persistent in having your correct information.

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ID
#4011052 Review #4011052 is a subjective opinion of poster.
Location
Marion, Illinois

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New Reviewer

Un want to verify my phone number

Even after numerous times contacting them they still haven't contacted me back about helping me to get my phone number verified.

User's recommendation: Be careful about getting your phone number verified..

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ID
#4009288 Review #4009288 is a subjective opinion of poster.
Preferred solution
My phone number verified so I can use my PayPal account to get paid.

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Verified Reviewer
New Reviewer

Didn't receive payment requested

I put in for $60 cash payment on a MasterCard and I never received it it was between 2 and 3 weeks ago I never had this issue before my payments always came to me are you able to check it and let me know how I can receive my payment they definitely took it out if you look into my account
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ID
#4002332 Review #4002332 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Used to work great but NOW

ever since they merged with Prodege (swagucks, my points, etc) it has gone down hill. I cannot get anyone to actually fix problems with customer service at all! Their grocery receipts doesnt seem to work for me. I.e. I dont get most of the offers that are available to...
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ID
#4001479 Review #4001479 is a subjective opinion of poster.
Pros
  • Different ways to earn
Cons
  • No customer support
  • Earnings are limited
Loss
$200
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Resolved: Getting my money

InboxDollars - Getting my money
Update by user Sep 23, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Sep 23, 2022
I have been trying to get my money for the surveys and everyone I go to check out it goes to verify my number and no dice I'm trying to cash out through PayPal
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Resolved
ID
#4000937 Review #4000937 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can't get a hold of anyone to change my phone number so I can't do anything on my account

I need to change my phone number before I can do anything else on my account it will not let me cash out do surveys or paid emails keeps wanting to send a verification code to my old number I just want to update my phone number please that's all I am asking from you people immediately please so I can do things on my account

User's recommendation: Idk.

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ID
#3998435 Review #3998435 is a subjective opinion of poster.
Pros
  • Love it
Cons
  • Hard to reach u people
Preferred solution
Change my number on my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can't access my pay and I don't see any way to reach Service and Support. What is a REAL and working number for Inbox Dollars???????????????????????????????????

There is posted a false contact phone number for people who are trying to get their money. There should be several numbers.

User's recommendation: Don't invest your time or money until it really works.

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ID
#3997818 Review #3997818 is a subjective opinion of poster.
Pros
  • Convenience
Preferred solution
To change my email. Their system repeats a "wrong password", I've been meaning to say password now, when I'm in the process of changing my email. I had to change my password to get access to my profile.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fix email address

The app freezes and won't complete email change operation. I've been sending emails and finally got to 1 disconnected phone number.

User's recommendation: Don't count on them for assistance.

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ID
#3997454 Review #3997454 is a subjective opinion of poster.
Cons
  • App failures
  • System failures
  • Customer service non- existence
Preferred solution
Change account email so that I can get paid.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Trouble redeeming

I will not provide a credit card for this service. I called Inbox Dollars phone number and it was no good. I just want my problem fixed.
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ID
#3997299 Review #3997299 is a subjective opinion of poster.
Location
Lowmansville, Kentucky
Pros
  • Money to be made
Cons
  • Cant redeem funds on a gift card

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account Deactivated

Why was my Inbox Dollars account deactivated? I had money pending in my account and would like to at least get what is owed to me. I was an active member (daily user) and received no notification as to why my account was deactivated. There is no "activate" option available. I have attempted to contact customer service with no response.

User's recommendation: I enjoyed this site and the perks until they deactivated my account for no reason. Customer Support is non-existent.

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ID
#3997286 Review #3997286 is a subjective opinion of poster.
Service
Inboxdollars Survey Service
Pros
  • Rewards
  • Easy surveys
Cons
  • Customer service
  • Many offers unattainable
Loss
$250
Preferred solution
The rewards that were pending and in process.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Change my phone number

They are trying to send a code to my mom's phone number instead of mine and I can't change it it says update phone number when I put it in is still cannot give me a code it just says right away cannot send code verification process failed or whatever so I've been trying to cash out $10 for a month now because I can't get in touch with anybody to change my phone number so it took me months actually about a year to get to $10 my second $10 anyway and then when I called the customer service line it's not a real number
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ID
#3995405 Review #3995405 is a subjective opinion of poster.
Loss
$10
Preferred solution
I want them to change my phone number so I can get my rewards

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