heather k Zhx

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Verified Reviewer

Customer Support

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I've been playing a game for a while now and I'm not being credited for my time playing. It's stuck.

I have been trying to submit a ticket for help and it won't let me submit it no matter what I do! I've tried several times!!

I'm super annoyed and frustrated! I'm about to delete the app altogether at this point!!

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Cons:
  • Cant contact customer service

Preferred solution: Help with my issue

User's recommendation: Right now I don't recommend inbox dollars app.

Anonymous
map-marker Greenbrier, Arkansas

Did 10 surveys and was disqualified from 9 but did them and got paid not a penny. This is BS. Don't the surveys get nothing. Don't do surveys get nothing. So get nothingcvoth ways.

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How do I know you tell me. 20 surveys I got 1 pay out on 1 servey.

So you tell me why I was disqualified.

This is not fair at all. It's a joke.

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User's recommendation: Don't waste your time they pay 1 out of 10 surveys

Carrie V Ubr

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Verified Reviewer

Please read

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InboxDollars - Please read

Hi inbox

I just wanted to let you know that Twitter is allowing scam artists to use the Inbox identity. These awful people are saying Inbox had a sweepstakes and I won 500k.

Since I already use Inbox I was hoping it was true. Of course I figured if it was real Inbox already has my info right down to my PayPal account. He said all I had to do was pay the taxes by getting a pay-pack from a local store in the amount of 799. This is where I absolutely knew it was bogus.

Not to mention I didnt have that large sum of money. Over the next 24 hours trying and trying to get me to believe I was the big winner. He came down in the amount Id need for the pay-pack saying hed found a sponsor to cover most of the $799. By this morning I only needed to get a $100 pay-pack.

I did kind of keep him on the line in case someone from Twitter wanted his Twitter ID but no one ever got back to me. I made sure to keep his stuff just in case Inbox would be interested.

One final note I love your site it has supplemented little things in my life so I will continue to use it. Hopefully Inbox continues to get different games that pay a bit more for the reward.

A big fan

Carrie Vijarro

Carrievijarro@***.com

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Pros:
  • Its a little supplement to my income
Cons:
  • Some games are worth very little

Preferred solution: Twitter to do something about all the con-artists. I’m hoping if the actual company reaches out maybe Twitter will pull their thumb out and do something about all the scams. Twitter used to do all right but now they stink.

User's recommendation: If a request to give money to get a prize is scam

Renee K Rtu

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Verified Reviewer

Fraud

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I took the whole survey and never got paid. It took 30 minutes for $1.

They do this consistently. I wouldn't waste my time with this company.

It feels like they're ripping people off. They collect all your data, they don't pay you, they have no customer service - they're terrible.

View full review
Loss:
$1
Cons:
  • Same as above

Preferred solution: Full refund

User's recommendation: Don't do inbox dollars..you won't get paid

Jamel C Tme

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Verified Reviewer

They don't payout properly

I'm still waiting for a simple 10.00 payout since the 23rd of this month. It has never taken longer than three days and you should be able to speak to a live agent if there's a problem, not a chat robot who systematically answers questions. I want to sue this company.

View full review
Loss:
$10
Pros:
  • No pros
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: No this site is full of BS don't bother

Wendy M Duz

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Verified Reviewer

I'm done playing a mimic game

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I finally got to 904 on Tune Blast and I'm used to getting stuck on levels, but this is insane. Nothing ever changes when I hit retry.

The same pattern and the same colors are in the exact same spot with no chance to win at all.

I want to quit because I've worked so hard and now there's not a chance to get past the level. Help me or I'm quitting.

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Preferred solution: Fix level 904

Anonymous
map-marker Plano, Texas

I love them

I need to change my mobile number from the old one to this one (225)200-****.its been a hassle trying to redeem my rewards and I am having trouble with it.

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Carolyn M Ftc

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Verified Reviewer

Cant login

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Every time I try logging in, it says 'incorrect email or password', so I sent a link to reset the password to my email. I reset the password, got the green light that it was successful, and was told to log in using my email and the new password.

But when I try logging in, I'm getting the exact same error message that I've been getting, and I know I'm entering the correct information now. So, please help.

View full review
Loss:
$80
Pros:
  • Easy money
Cons:
  • If u get logged out goodluck getting bk in

Preferred solution: I would like to get logged in so I can cashout on the money that I've made from playing games. I don't want anything free or a handout or special treatment I just want what I've earned

User's recommendation: I loved this app up until it logged me out and I can't login back in or get any assistance I have almost 300.00 that I've made but can't cash out on and I'm getting ran around in circles

VERONICA M Gsi

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Verified Reviewer

No communication

I have sent several messages to change my contact number, but no one has gotten back to me. Now, why do I need to write 100 symbols for this review?

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Preferred solution: My contect temporarily change

Kyle P Hdp

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Verified Reviewer

Because I should never have to wait for anything when you guys didn’t have too.

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I am currently a subscriber to inbox. I reach my limit of $15 and still Im being told that I have to wait 10 days.

Why is that?

When surveys pop up the surveys are done on time I should not have to wait until 10 days for my money. Can we find a better solution for this?

View full review
Loss:
$15
Pros:
  • Surveys are good

Preferred solution: Full refund

User's recommendation: Get a better understand before u start the surveys

Ratugi R

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Verified Reviewer
| map-marker Fort Lauderdale, Florida

Account Cabceleation

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Subject: Request for Complete Deletion of Personal Information

Dear InboxDollars Support Team,

I hope this message finds you well. I am writing to formally request the complete deletion of all personal information associated with my account, which was registered under the email address pratugio@***.com.

Despite canceling my account, I recently received a notification from InboxDollars, indicating that my phone number is still retained in your system.

This retention of my personal data is in direct contradiction to the privacy policy and the anonymity standards that are typically upheld by survey providers.

As a user, I trusted InboxDollars to handle my personal information with the utmost care and confidentiality. However, the recent notification has raised significant concerns regarding the management and security of my data.

I kindly request that you take immediate action to:

1.Permanently delete all personal information related to my account, including but not limited to my phone number, email address, and any other identifiable data.

2.Confirm the deletion of my data in writing, ensuring that no residual information remains in your system.

3.Review and enhance your data management practices to prevent similar issues from occurring in the future.

I trust that you will address this matter with the urgency and seriousness it deserves. Please confirm receipt of this request and provide a timeline for the completion of the data deletion process.

Thank you for your prompt attention to this matter.

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Melissa B Ayy

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Verified Reviewer

Need to change my phone number on my profile so i can cash out but you have to contact customer support to do that & i cant

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I went to my profile to update my contact info as the FAQ instructs. However, once you click on 'Update Phone Number,' it prompts you to contact customer service. They won't allow me to contact customer service about this issue.

View full review
Loss:
$10
Pros:
  • You can gain actual money but slowly
Cons:
  • I cant get my money

Preferred solution: To change my phone number on my profile

Wendell P Hzd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They canceled my account for no reason. And I have cash to redeem. Mean of them

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InboxDollars - They canceled my account for no reason. And I have cash to redeem. Mean of...
Contains 1 confidential file for company representatives

They kicked me out before I could cash out. I had close to ten dollars and they cheated me out of it.

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Loss:
$10
Cons:
  • Are cons

Preferred solution: Full refund

User's recommendation: Don't trust them

Jolie A Oxi

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Verified Reviewer

Total scam

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Don't even bother with this site. It's a total scam.

Especially the games. They try to draw you in to install games and play them with offers to pay you when you reach certain goals. It's a load of crap. When you reach the goals and don't get paid, all they tell you is that there are tracking glitches and a bunch of BS.

They'll say, 'Sorry, not sorry.' They'll say it's out of their control and they're not going to pay you for all the time you wasted on that game. All lies.

It's totally sketchy. Don't waste your time, because they're not going to pay you.

View full review
Loss:
$15

Preferred solution: Full refund

Nadirah M Ixt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Won’t pay me my $25 through PayPal

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InboxDollars - Won’t pay me my $25 through PayPal
InboxDollars - Won’t pay me my $25 through PayPal - Image 2
Contains 1 confidential file for company representatives

Inbox Dollars is a scam. I requested payment for $15 and $10 through PayPal and they waited a week to tell me the payments were refunded.

PayPal says theres no issue on their end. I cant get ahold of anyone at Inbox Dollars. Ive had to report this company before. I want my money.

They never pay until a 3rd part steps in.

Its a dishonest organization. I just want my money.

View full review
Loss:
$25
Pros:
  • Earn money from taking surveys
Cons:
  • Too difficult to receive payment for work

Preferred solution: Deliver product or service ordered

User's recommendation: Look for other survey sites to use. Inbox Dollars is unreliable.